Click on the following questions to get the relevant answers:

  1. How can I contact you?
  2. Custom Fees?
  3. Gift cards?
  4. Pre-order or Backorder items?
  5. International shipping?
  6. How to care for items?
  7. Will I receive an email notification when my order is dispatched?
  8. How can I cancel/change my order/shipping address?
  9. Why is everything out of stock? When will you be restocking?
  10. Monthly contest?

 

Hyuperlink to Q&A

1. How can I contact you?

Got a question? Just ask! We reachable via the bottom right corner of the screen (instant messenger) and will be online from Monday to Friday, 9 to 6pm. If we're not online, feel free to shoot an email over to hello@theessenceofhome.co or hit the Contact Us page. We'll aim to get back to you within 2 business days.

1. How can I contact you?